HR Jetpack

Lost access to your HR Jetpack program? Find out why—and how to fix it.

Account Access

Learn how long you have access to your HR Jetpack account.

Program Access Duration

Learn how to download your SHRM Certificate of Achievement or HR Jetpack completion certificates for recertification credit.

Certificate of Completion

Account Settings and Access

HR Recertification Credits

SHRM Certification Prep

Find answers and get help from Intercom Support and Community Experts

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